Privacy and POPI Act Policy

1. Introduction

Werkomed (Pty) Ltd. (“Werkomed”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws. This policy explains how we collect, use, and safeguard your personal information when you use our website or services.

2. Information We Collect

We collect personal information, including but not limited to:

  • Name, contact details (email, phone number, address)

  • Employment-related information (if applying for a position)

  • Healthcare-related information (if provided by healthcare professionals using our services)

  • Website usage data (IP address, cookies, browser type, and device information)

3. Purpose of Data Collection

We collect personal information for the following purposes:

  • Providing products and services to customers and healthcare professionals

  • Processing job applications

  • Marketing and communication (with your consent)

  • Website analytics and improvement

  • Compliance with legal and regulatory obligations

4. Sharing and Disclosure

Your personal information may be shared with:

  • Werkomed affiliates and subsidiaries

  • Third-party service providers assisting with analytics, marketing, and system security

  • Legal authorities if required by law

  • Third parties in the event of a business transfer or sale

We do not sell or rent personal information to third parties.

5. Data Protection and Security

Werkomed implements appropriate technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. These include encryption, secure storage, and regular security assessments.

6. Your Rights Under POPIA

You have the following rights under POPIA:

  • Right to access personal information we hold about you

  • Right to request correction or deletion of your data

  • Right to object to processing for direct marketing

  • Right to withdraw consent where applicable

  • Right to lodge a complaint with the Information Regulator

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. By using our website, you consent to the use of cookies. You may disable cookies in your browser settings, but some website functionalities may be affected.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

9. Children’s Information

Werkomed does not knowingly collect personal information from minors under the age of 16 without parental consent.

10. Updates to This Policy

We may update this policy periodically to reflect changes in legal or business practices. Please review this policy regularly.

11. Contact Information

For questions or to exercise your rights under POPIA, contact us at:
Email: admin@werkomed.com
Address: Unit B1
Lincorp Industrial Business Park
21 1st Road
Linbro Park 
2090